Transforming IT into a Business Partner and driving Success 

The Needpipe IT HUB

Ociris Global is a specialized consultancy, led by David Billouz, that focuses on ITSM, ITIL and how to optimize processes and workflows to support enhancements in service delivery quality and customer experience.  David is a leading light in the Service Management, promoting value delivery, developing best practices, and has recently been appointed to the board of ITSMf Switzerland

Since 1978, the Cargill Consulting Group has worked with over 7,000 business-to-business sales forces. They recognize that sales — in particular, sales management — is one of the least formally controlled components of most business organizations. They are experts at building AI-powered fully automated lead generation and appointment-setting systems, including generating inbound leads, building a repeatable, scalable sales process, securing top-tier talent for sales teams and above all, driving ROI for their clients.

Northcraft Analytics offers a suite of analyst-recognized analytical applications that underpin their SingularIT offering, an installable CIO dashboard. Implementation is quick - a matter of hours - and allows unlimited users to analyze data from a multitude of pre-built solutions for dozens of enterprise applications using familiar data visualization tools, and begin realizing value within days.

Our partners have been selected not only for the depth of experience they bring, but primarily on their customer focus and value they deliver. Our joint aim is to provide an integrated set of services and products which look at the critical business domains and the impact of introducing new or changed technology, and not just mitigating those impacts, but significantly improving and enhancing workflows and processes, and directly contributing to enhanced customer experience and improved revenue streams.