Microsoft Dynamics 365

Centralized Services Proactive Services
Application Power Platform 

Application Service Levels

• Integrations Best Practices
• Security Reporting, Security, and Access
• Solution Testing 

Proactive Management Control

• Core Project and Upgrades
• Field Services Migration

Support Services Strategy Technology Consulting / vCIO

• Dynamics Administration Finance and Operations
• Platform Management and Tuning 
  
• Customer Relationship Management
• Internet of Things Support Supply Chain
• Manufacturing
  
• Field Services

Internet of Things Strategy

Microsoft Azure and 365

• Centralized Services Proactive Services
• Azure Administration Policies and Procedures
• Azure Development Best Practices
• Azure Security Reporting, Security and Access
• Azure Data Science Proactive Management Control
• AI Engineering 

Projects and Upgrades
Azure Manage 

Workload Migration

• Support Services Strategy Technology Consulting / vCIO
• Microsoft Administration Governance
• Platform as a Service 

Compliance and Standards
Cloud Solutions 

Workload Migration Strategy
Azure Services and Third Party Services 
Cloud Optimization
Infrastructure Strategy

 

Workplace Management - Keeping your desktops, laptops, and mobile devices in perfect running condition

Server Management - Local server monitoring and support with the ability to create a cloud version of hybrid version with offsite backups.

Network Management - Monitoring and Management of the complete network including firewalls, switches, and access points

Asset Management - We extend our system to you for complete asset tracking by user for accurate record keeping and management

Security and Compliance - Security SIEM management with advanced analytics, user behavior  and data policy plans

Application Support - Office 365 and custom application support

Helpdesk and Training - 24x7 Helpdesk Support including a training learning management system for your end user achieving both compliance and better productivity

IT Infrastructure Management Proactive and Reactive
  
Centralized Services Proactive Services

• Patch Management Policies and Procedures
• Anti Virus/Threat/Security Management Best Practices
  
• Email Management Reporting, Security and Access
  
• Desktop/Workstation Management
  
• Proactive Management Control
  
• Monitoring and Documentation
  
• Projects and Upgrades
  
• Backup and Recovery  
  
• Infrastructure Management
  

   
Support Services Strategy Technology Consulting / vCIO
Helpdesk Support

• Technology Roadmap
  
• Deskside Support
  
• Design Desk Resources
  
• Problem Isolation
  
• Budget Planning
  
• "How To" Questions Business Impact of Technology Decision
  
• Customer Portal Hardware/Software/Infrastructure as a Service
  
• Remote Support Framework
  
• Disaster Recovery Planning
  
• Compliance and Standards Consulting