IT Infrastructure Management Proactive and Reactive
  
Centralized Services Proactive Services

  • Patch Management Policies and Procedures
  • Anti Virus/Threat/Security Management Best Practices
  • Email Management Reporting, Security and Access
  • Desktop/Workstation Management
  • Proactive Management Control
  • Monitoring and Documentation
  • Projects and Upgrades
  • Backup and Recovery  
  • Infrastructure Management

   
Support Services Strategy Technology Consulting / vCIO
Helpdesk Support

  • Technology Roadmap
  • Deskside Support
  • Design Desk Resources
  • Problem Isolation
  • Budget Planning
  • "How To" Questions Business Impact of Technology Decision
  • Customer Portal Hardware/Software/Infrastructure as a Service
  • Remote Support Framework
  • Disaster Recovery Planning
  • Compliance and Standards Consulting



     

Microsoft Azure and 365

  • Centralized Services Proactive Services
  • Azure Administration Policies and Procedures
  • Azure Development Best Practices
  • Azure Security Reporting, Security and Access
  • Azure Data Science Proactive Management Control
  • AI Engineering 


Projects and Upgrades
Azure Manage 

Workload Migration

  • Support Services Strategy Technology Consulting / vCIO
  • Microsoft Administration Governance
  • Platform as a Service 


Compliance and Standards
Cloud Solutions 


Workload Migration Strategy
Azure Services and Third Party Services 
Cloud Optimization
Infrastructure Strategy

 


Workplace Management - Keeping your desktops, laptops, and mobile devices in perfect running condition

Server Management - Local server monitoring and support with the ability to create a cloud version of hybrid version with offsite backups.

Network Management - Monitoring and Management of the complete network including firewalls, switches, and access points

Asset Management - We extend our system to you for complete asset tracking by user for accurate record keeping and management

Security and Compliance - Security SIEM management with advanced analytics, user behavior  and data policy plans

Application Support - Office 365 and custom application support

Helpdesk and Training - 24x7 Helpdesk Support including a training learning management system for your end user achieving both compliance and better productivity

Microsoft Dynamics 365

Centralized Services Proactive Services
Application Power Platform 

Application Service Levels

  • Integrations Best Practices
  • Security Reporting, Security, and Access
  • Solution Testing 


Proactive Management Control

  • Core Project and Upgrades
  • Field Services Migration

Support Services Strategy Technology Consulting / vCIO

  • Dynamics Administration Finance and Operations
  • Platform Management and Tuning 
  • Customer Relationship Management
  • Internet of Things Support Supply Chain
  • Manufacturing
  • Field Services

Internet of Things Strategy